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Frequently Asked Questions
Products
Our bed linens are made from environmentally-friendly materials such as organic cotton, bamboo, and linen. We also follow ethical and sustainable practices throughout our supply chain to reduce our environmental impact. Moreover, we also engage and empower the local artisans groups for the block printing and other ancient techniques.
Our bed linen products are made with the highest quality materials and craftsmanship, ensuring durability and comfort. Our products undergo rigorous quality control processes to ensure customer satisfaction.
Yes, our bed linen are ethically made. We ensure that our workers receive fair wages and safe working conditions. All our products are made by adults only.
Our bed linen products are priced to provide value for money and are competitive in the market. We believe in providing high-quality, sustainable products at a fair price. Based in Jaipur we are able to oversee the whole process and offer better quality and pricing.
At Texaura, we’re dedicated to sustainability and ethical practices in all aspects of our business. That’s why our bed linen products are made from environmentally-friendly materials like organic cotton, which is soft, breathable, and durable. By choosing organic cotton, we’re not only making a great product, but we’re also making a positive impact on the environment.
In addition to using sustainable materials, we take pride in the high-quality craftsmanship that goes into every product we make. Our bed linens are crafted with care, ensuring that they not only look beautiful but also stand the test of time. We believe that sustainability and quality can go hand in hand, and our products are a testament to that.
By choosing our bed linen products, you can rest easy knowing that you’re making a responsible choice for the environment without sacrificing quality or luxury. Thank you for supporting our commitment to sustainability and ethical practices.
We understand that you want to keep your bed linen looking and feeling great for years to come, and proper care is essential to ensure its longevity. Our bed linen products are easy to care for and can be machine washed and dried. Please follow the care instructions below:
- Machine wash your bed linen in cold water with like colors using a gentle laundry detergent. For whites, you may use non-chlorine brighteners or bleach, but avoid using these on colored items.
- Tumble dry your bed linen on a low setting and remove promptly to prevent wrinkles. We recommend avoiding the use of fabric softeners or dryer sheets, as these can leave a residue on the fabric that affects its breathability and softness.
- If needed, you may use a warm iron to touch up any wrinkles in your bed linen.
To keep your bed linen looking its best, we recommend avoiding dry cleaning and using mild laundry detergent whenever possible. By following these simple care instructions, you can continue to enjoy the luxurious comfort and quality of our bed linen products for years to come.
Our bed linen products are available for purchase on our website. We are constantly working to expand our retail network, so check back often for updates.
Yes, we offer a warranty and return policy for our bed linen products. If you are not satisfied with your purchase, you can return it for a full refund or exchange it for a different product. Do check our Return Policy.
Returns
Items purchased online may be returned, in accordance with the Return Policy requirements, within 30 days from the date of delivery. Please check ourreturn policy
Yes, you can. If you don’t like the product you may choose to return the product within 30 days of delivery. Please check ourReturn Policyfor more information.
You have 30 days to return a product. For more details please visit ourReturn Policy
Please notify us on support@texaura.in providing your order’s number. Put the invoice (the one you received with your order) inside the package and ship it.
Payments
Texaura accepts the following forms of payment for online purchases:
- Visa (Credit/Debit Card)
- American Express
- MasterCard (Credit/Debit Card)
- Internet Banking
- UPI
When placing an order, your billing address must match the information linked to your payment method. If your payment is declined, please contact your bank or financial institution for assistance.
At this time, we only accept one form of payment per order.
We are not offering the payment option of Cash On Delivery (COD).
Payments
Once you place an order with us, we typically ship it out within 1-2 working days. From there, you can expect your order to arrive within 3-4 working days of shipment. For more details, check ourShipping Policy.
We offer complimentary shipping on all orders.
We know how important it is for you to be kept in the loop on your shipment’s progress, which is why we provide you with a unique tracking number.
You will receive this number via email or SMS, allowing you to keep an eye on your delivery’s status from start to finish.
Once you place an order with us, we typically ship it out within 1-2 working days. From there, you can expect your order to arrive within 3-4 working days of shipment. For more details, check ourShipping Policy.