What makes your bed linen products sustainable?
Our bed linens are made from environmentally-friendly materials such as organic cotton, bamboo, and linen. We also follow ethical and sustainable practices throughout our supply chain to reduce our environmental impact. Moreover, we also engage and empower the local artisans groups for the block printing and other ancient techniques.
What is the quality of your bed linen products like?
Our bed linen products are made with the highest quality materials and craftsmanship, ensuring durability and comfort. Our products undergo rigorous quality control processes to ensure customer satisfaction.
Are your bed linen products ethically made?
Yes, our bed linen are ethically made. We ensure that our workers receive fair wages and safe working conditions. All our products are made by adults only.
What is the pricing for your bed linen products?
Our bed linen products are priced to provide value for money and are competitive in the market. We believe in providing high-quality, sustainable products at a fair price. Based in Jaipur we are able to oversee the whole process and offer better quality and pricing.
How does your bed linen compare to other brands in terms of quality and sustainability?
At Texaura, we’re dedicated to sustainability and ethical practices in all aspects of our business. That’s why our bed linen products are made from environmentally-friendly materials like organic cotton, which is soft, breathable, and durable. By choosing organic cotton, we’re not only making a great product, but we’re also making a positive impact on the environment.
In addition to using sustainable materials, we take pride in the high-quality craftsmanship that goes into every product we make. Our bed linens are crafted with care, ensuring that they not only look beautiful but also stand the test of time. We believe that sustainability and quality can go hand in hand, and our products are a testament to that.
By choosing our bed linen products, you can rest easy knowing that you’re making a responsible choice for the environment without sacrificing quality or luxury. Thank you for supporting our commitment to sustainability and ethical practices.
How do I care for my bed linen products?
We understand that you want to keep your bed linen looking and feeling great for years to come, and proper care is essential to ensure its longevity. Our bed linen products are easy to care for and can be machine washed and dried. Please follow the care instructions below:
- Machine wash your bed linen in cold water with like colors using a gentle laundry detergent. For whites, you may use non-chlorine brighteners or bleach, but avoid using these on colored items.
- Tumble dry your bed linen on a low setting and remove promptly to prevent wrinkles. We recommend avoiding the use of fabric softeners or dryer sheets, as these can leave a residue on the fabric that affects its breathability and softness.
- If needed, you may use a warm iron to touch up any wrinkles in your bed linen.
To keep your bed linen looking its best, we recommend avoiding dry cleaning and using mild laundry detergent whenever possible. By following these simple care instructions, you can continue to enjoy the luxurious comfort and quality of our bed linen products for years to come.
Where can I purchase your bed linen products?
Our bed linen products are available for purchase on our website. We are constantly working to expand our retail network, so check back often for updates.
Do you offer any warranty or return policy for your bed linen products?
Yes, we offer a warranty and return policy for our bed linen products. If you are not satisfied with your purchase, you can return it for a full refund or exchange it for a different product. Do check our Return Policy.
What is your return policy?
Items purchased online may be returned, in accordance with the Return Policy requirements, within 30 days from the date of delivery. Please check our return policy
Can I return a product if I don't like it?
Yes, you can. If you don’t like the product you may choose to return the product within 30 days of delivery. Please check our Return Policy for more information.
How long do I have to return a product?
You have 30 days to return a product. For more details please visit our Return Policy
How do I initiate a return?
Please notify us on firstname.lastname@example.org providing your order’s number. Put the invoice (the one you received with your order) inside the package and ship it.
What forms of payment do you accept?
Texaura accepts the following forms of payment for online purchases:
- Visa (Credit/Debit Card)
- American Express
- MasterCard (Credit/Debit Card)
- Internet Banking
When placing an order, your billing address must match the information linked to your payment method. If your payment is declined, please contact your bank or financial institution for assistance.
Can I use multiple methods of payment?
At this time, we only accept one form of payment per order.
Can I pay using Cash on Delivery?
We are not offering the payment option of Cash On Delivery (COD).
How long does it take for my order to be shipped?
Once you place an order with us, we typically ship it out within 1-2 working days. From there, you can expect your order to arrive within 3-4 working days of shipment. For more details, check our Shipping Policy.
What are the shipping charges?
We offer complimentary shipping on all orders.
Do you ship internationally?
Yes, we do. Please check our global website for more details.
Can I track my order?
We know how important it is for you to be kept in the loop on your shipment’s progress, which is why we provide you with a unique tracking number.
You will receive this number via email or SMS, allowing you to keep an eye on your delivery’s status from start to finish.